Handling Time

• I aim to dispatch all orders placed Monday - Friday by 12 noon the same working day.
• If a product needs manufacturing or includes a personalised item such as a gift box the order may be dispatched the following day. 

Delivery Method & Time

• Our standard delivery method within the UK is via Royal Mail First Class for £2.95, so orders placed before noon should be received the following day but it may take a second for our friends in rural areas such as The Shetlands. 
• I also offer a guaranteed next day service with a one hour delivery window via UK Mail for £4.95.  
• Complimentary Delivery is offered on all orders over £40 using either Royal Mail First Class or UK Mail dependent on the time of day an order is placed.
• Our standard delivery method for worldwide orders is via Royal Mail Standard International, we base our delivery time on their recommendations:

Mainland Europe:    3 - 7 days

North America:        5 - 10 days

Asia / Australasia:  10 - 15 days

• I will send you an update email when your order has been dispatched as well as any updates or delays. 

Our Packaging

• We use plastic free packaging when ever possible so your order will be dispatched in a shipping box made from recycled materials and protected using tissue paper and sealed with a paper tape, all of which is reusable and recyclable.